Strictly no agencies or recruiters please! We only want to hear from applicants directly.
This role is Thailand based, but working remotely most of the time.
We started in 2012, before the “Creator Economy” was even a thing. Now, millions of people visit the service that has helped fund hundreds of thousands of creators.
Learn more about Ko-fi with:
🚀 This Recap of 2022
🎙️ This Interview with a co-founder
💬 These latest Tweets
We’re building a global Support, Trust and Safety team and we’re looking for a passionate customer support and moderation executive to join us from Asia (Bangkok ideally).
Nigel (the founder) and other team members are based in Bangkok so although you’ll likely work remotely most of the time, you won’t be working alone!
Answer questions from our community of Creators and Supporters and help them use the Ko-fi platform.
Replicate issues/bugs and work with the product team to prioritise, solve and communicate responses to Creators.
Review content uploaded to the Ko-fi platform, highlight anything against our terms of service and use your judgement to enforce our content guidelines to keep Ko-fi safe.
Always be searching for ways to improve our help centre, in-product guidance and support and moderation processes.
What We’re Looking For